Privacy Policy of NPO Reval Sport sports club

Protecting your personal data is important to us. Our policy for the processing of personal data describes, among other things, which data and for what purpose we collect and how you can verify your information and contact us.

Personal data controller

Helen Partasjuk-Sootla meets the role of the controller of personal data, in charge of processing a sports club for personal data. The Personal Data Manager is required to ensure that the sports club processes data in accordance with applicable laws.

What personal data are collected about you as a member of the club and why?

This section describes the objectives of the processing of personal data, the categories of personal data processed and the legal basis on which your profile as a sports club member is processed..

1) Processing orders / purchases

Personal data will be processed for the following purposes:

• Identification and age verification.

• Payment management (including analysis of payment solutions offered).

• Address verification from external sources (e.g. SPAR).

• Manage refunds, complaints, and warranty issues.

The categories of personal data processed are as follows:

• Name

• Contact information (e.g. address, email address, phone number).

• Payment information (e.g. transaction reference, transaction date, More card number).

• Personal identification code.

• Client code.

• Payment History.

• Order information, i.e., which item was ordered or should it be delivered to another address.

Legal basis:

Fulfillment of purchase contract.

2) Managing your user account

Personal data will be processed for the following purposes:

Granting access.
Correct and up-to-date information management.
Enable tracking of the club.
Managing payment information and payment options and information.

2) The categories of personal data processed are as follows:

• Name

• Contact information (e.g. address, email address, phone number).

• Username and password.

• Purchase history.

• Specifications for your computer, mobile phone and other equipment you are using and information on how to set up these devices.

• Payment History.

• Personal identification code.

• Client code.

Legal basis:

Members’ legitimate interest. Processing is necessary to satisfy both you and our interests in managing your user account.

3) Marketing of products and services

Personal data will be processed for the following purposes:

• Direct marketing via email, text messaging, social networking and other such electronic communications channels as well as by post.

• For example, organizing campaigns or sending offers and invitations to all customers, specific customer groups or individual clients.

The categories of personal data processed are as follows:

• Name

• Contact information (e.g. address, email address, phone number).

• Age.

• Place of residence

• Information on how the client uses corporate web pages and other digital channels.

• Information about completed purchases.

• User-created data (e.g., click and visit history).

In order to understand what type (direct) marketing we use, we analyze the following data:

• How web pages and other digital channels are used (e.g., which web pages and their sections are visited and what they are looking for).

• Purchase history.

• Age and place of residence.

• Results of customer satisfaction and market research.

Legal basis:

Membership of an annual membership contract. Processing of the data is necessary in order to fulfill our obligations under the Loyalty Program Membership Agreement.

Membership on a monthly basis or for unregistered clients: a legitimate interest.

For newsletter and website visitors: a legitimate interest.

Processing the data is necessary to meet your and our interests in marketing products and services.

4) The ability to organize competitions and events and manage their participation

Personal data will be processed for the following purposes:

• Communicating with contributors.

• Communicate with and before the event (e.g., confirmation of notices, questions or ratings).

• Identification and age verification.

• Choosing winners and awarding prizes.

The categories of personal data processed are as follows:

• Name

• Identity number or age.

• Contact information (e.g. address, email address, phone number).

• Details provided for participation in the competition.

• Details provided for evaluation of the event.

Legal basis:

Justified interest. Processing the data is necessary in order to cater for you and our interests in organizing and managing competitions and events.

5) Managing service bookings (e.g. using personalized purchasing assistance)

Personal data will be processed for the following purposes:

• Manage booking, re-booking and cancellation.

• An opportunity to communicate and book a service.

The categories of personal data processed are as follows:

• Name

• Contact information (e-mail address, phone number).

• Information that you are willing to provide and which allows the service provider to prepare the service.

Legal basis:

Compliance with the service contract. Processing is necessary for us to fulfill our obligations.

6) Customer service management

Personal data will be processed for the following purposes:

• Communicating with the customer and answering requests from customer service via telephone or through digital channels (including social networking sites).

• Enable person identification.

• Processing complaints and investigating cases involving support (including technical support).

The categories of personal data processed are as follows:

• Name

• Contact information (e.g. address, email address, phone number).

• Your correspondence.

• Information about the date of purchase.

• Technical data of your devices for providing support.

· Personal ID

Legal basis:

Justified interest. Processing the data is necessary to meet your and our interests in managing customer service.

Sharing and communicating personal data

If necessary, personal data may be transferred for processing to other companies with which the sports club cooperates, for example, marketing (printing and broadcasting agencies, media agencies, etc.), distribution and transportation, payment solutions and IT services. If your personal information is decided to be shared with the sports club partners, these data will be processed according to the instructions of the sports club and on behalf of the sports club, and only for those purposes that are in accordance with the goals of the data collection of the sports club.

In addition, a sports club may also be legally obliged to submit data to public authorities (eg police and tax authorities). A sports club can also transfer personal information to payment solution companies (eg payment service providers and banks). In such cases, the partners process the received data as independent personal data managers in accordance with their privacy policies and guidelines.

Personal data storage

The processing of data is in line with legal requirements, i.e. the personal data will not be stored longer than necessary for processing. In practice, this means that the data will be deleted as soon as they are no longer needed for analysis, direct marketing, or other purposes for which they were collected, more or no longer relevant. As part of our marketing efforts, we do not use any transaction information that is more than 3 years old. Personal data is always subject to high security and confidentiality requirements.

Teie õigused ja võimalused

Right of access

We want to be open and transparent in your data processing. If you wish to receive further information about the data processed, you have the right to request access to your data. We will provide these data in the form of a register (purpose, personal data categories, categories of recipients of personal data, storage period or conditions for its assignment, information about the place of data collection). If you provide us with an application for access, we may ask you for more information, to be sure of what information you want to access, and to enable access to the right person.

Right to repair

If the information about you is incorrect, you are always entitled to request correction. In this context, you are also entitled to complete any incomplete personal information. You can also independently modify your profile in a sports club environment.

Right to delete data

You have the right to request that we erase the data processed, in the following cases:

• Data is no longer necessary in relation to the purpose for which it was collected or for which it was processed.

• You have withdrawn your consent, on the basis of which the data was processed and there is no longer a legal basis for processing.

• You do not consent to the processing of your data for use in direct marketing.

• Personal data is processed illegally.

We may not receive your request for deletion if the legal obligations imposed upon us impede it. Such a situation may occur, for example, if the processing of data is necessary in order to enable us to use our freedom of expression and information to fulfill our legal obligations, or to define, establish and protect our legal requirements.

About cookies

When you visit revalsport.ee, personal data about you may be collected; The information gathered during this process will be saved on pages and on the pages you visit. The information you collect may concern technical details about your device and Internet connection (e.g., operating system, browser version, IP address, cookies, and unique identifiers). By visiting revalsport.ee’s website offering our services, various technologies can be used to identify you, so that we can learn more about our users. This can happen directly or through third-party technology. For example, it may be about using cookies.

What is a cookie?

There are two types of cookies. The first one will save the text file over a long period of time and has a limitation period. For example, this cookie aims to let you know what’s new after your last visit.

A second type of cookie is called a session cookie and there is no expiration date. In this case, the text file is temporarily saved while visiting our site. This will help us remember, for example, which language you want to use. The text file will be deleted immediately after the browser is closed.

Why do we use cookies?

Cookies help:

• Work on the website according to your expectations.

• Avoid the need to log in multiple sessions during one session.

• Remember your settings.

• Improve the speed and security of Reval-Sport website.

• Easier to share the content of the Reval-Sport website in social media (Facebook).

• Personalize the login page as well as find information faster.

• Plan Web site improvements and developments.

• Make Reval-Sport offers and marketing messages more tailored to your needs.

Third Party Functions

For example, Facebook and Google may use their cookies or other methods to gather information about the content of the website you clicked on. They use this kind of information to provide usage statistics and ads on topics of interest to you.

We will not be able to access or control these cookies. The use of third-party cookies is subject to the installer’s privacy policy. To do this, we recommend that you familiarize yourself with the privacy policies of all third parties.

More about the terms of Facebook cookie here: https://www.facebook.com/policies/cookies/

More about the terms of Google cookie here: https://www.google.com/policies/technologies/cookies/

The MailChimp (Newsletter) cookie terms can be found here: https://mailchimp.com/legal/ and here: https://mailchimp.com/legal/privacy/

More about the Hotjar cookie terms here: https://www.hotjar.com/legal/compliance/gdpr-commitment

More about the terms of Justuno Cookies here: https://www.justuno.com/legal/cookies.htmlKüpsiste kasutamise lubamine ja keelamine

If you want to use all possibilities of revalsport.ee, you need to authorize the use of cookies. You can do this through your browser settings. If you do not want to allow the use of cookies, you can turn them off via browser security settings. However, this means that revalsport.ee does not work as intended.

Cookies that are strictly necessary are always accompanied by the use of our site. User refusal can not predict how the website will work. Changing cookie settings affects all webpages you visit.

You can view the functionality cookies and targeted cookies in your web browser settings: http://et.wondershare.com/recover-data/delete-cookies-from-web-browser.html.

Manage password codes

We process your PINs only if the purpose undeniably justifies it, or if it is necessary for a secure identification, or if there are other legal reasons. Otherwise, we use your client code whenever possible to reduce the use of PINs as much as possible.

Contacts

For more information on managing your personal information or when you have questions, you can contact us at:

Sports club Reval-Sport, customer service

Aia 20, Tallinn

Email address: info@revalsport.ee

Phone: +37256684424